Reference

Terms You Accept Before the Lobby

Our Terms & Conditions tell you how your account, wallet, game rounds and support requests are handled before you enter Baccarat, Aztec Gems or Basketball Betting.

Account rulesDANA and OVOGoPay and QRISLocal law applies
toko56 Terms You Accept Before the Lobby
HELP PATHS

Contact Us About Term Questions

Clear answers reduce account friction, so we keep term-related contact paths separate from general lobby chat.

Live chat 09:00-01:00 WIB Use live chat when you need a quick reading of an account clause, payment…
WhatsApp Account Desk WhatsApp is useful when a term question needs screenshots from DANA, OVO, GoPay or…
Email Term Request Use email for written requests about account closure, data correction or a disputed clause.
ACCOUNT CARE

How We Keep Term Records

The Terms & Conditions are only useful if the records behind them are handled carefully. We keep account, wallet, login and game-round data in separate operational records so a payment check does…

Profile data checks

Your profile record covers username, phone number and wallet name used for DANA, OVO, GoPay or QRIS checks. If a spelling issue affects a withdrawal, contact us before sending another request.

Cookie and session use

Cookies help keep your session active while you move between the lobby, Wallet > History and Account > Profile. They also help us spot repeated failed logins that may trigger extra verification.

Wallet record handling

Payment records show amount, rail, time and status for DANA, OVO, GoPay and QRIS. We use those records to apply the payment clauses in these terms and to trace missing or delayed credits.

Game-round records

Round data for Baccarat, Aztec Gems, Rocket Crash and other rooms records stake, result and time stamp. If a settlement is disputed, we compare the game log with your account history.

Security changes

Password changes sit under Account > Security, and we may ask for phone verification before sensitive updates. This protects the term that says one account should stay under your control.

Correction requests

If your profile data is wrong, contact live chat or email with the correct detail and proof. We update records only after matching your request to the registered phone number and account activity.

Questions About Your Terms

These answers cover the parts of our Terms & Conditions that most often affect your account: access, wallet records, game settlement, security checks and data requests. They are written for account holders in Indonesia using DANA, OVO, GoPay and QRIS, but the same rule remains: eligibility depends on local law and is available only where local law permits.

You accept them when you create an account, verify your phone number and continue using the lobby. If you do not agree with a clause, contact us before adding funds through DANA, OVO, GoPay or QRIS.

The terms require a clear link between your account name and the wallet used for payments. Name matching on DANA, OVO, GoPay and QRIS helps us prevent mistaken credits and disputed withdrawals.

A QRIS code is time based, so an expired code may not attach to your wallet record. Send the receipt through chat with the amount and time, and we will compare it with payment logs.

We compare your account history with the game record for the exact round, table or room. For Baccarat, Rocket Crash, Aztec Gems or Fish Hunter, the recorded stake, result and time stamp decide settlement.

Yes. Access may change if local law, account checks, security signals or payment rules require it. Eligibility depends on local law and is available only where local law permits.

Open Account > Profile first and note the field that needs correction. Then contact live chat, WhatsApp or email with your username, registered phone number and proof that supports the requested change.

We keep records for the period needed to operate payments, answer disputes, secure accounts and meet lawful requests. Wallet entries, game-round logs and profile changes may have different retention periods.